RETURNS AND EXCHANGE ELIGIBILITY
M.J. Bale happily accept refunds and exchanges* for change of mind purchases if your item(s) meet the following criteria:
- Purchased within the last 30 days with proof of purchase
- Still in its original condition with tags attached
- Unworn and unwashed
- No alterations or personalisation
*We do not offer refunds for change of mind purchases on sale item(s). Sale item(s) are only eligible for exchange or in-store credit.
M.J. Bale does not offer refunds for change of mind on the following unless deemed faulty:
- M.J. Bale Gift Cards & Online Gift Vouchers
- Items purchased from our Warehouse/Laneway sale events
- Made-To-Measure, altered or personalised products.
If you still need more help on returning or exchanging your item/s, please feel free to call our customer service team on 02 9137 4934 or email firstname.lastname@example.org during our business hours:
Monday – Thursday
9:00 AM – 5:00PM (AEST)
9:00 AM – 4:30PM (AEST)