What is your Returns Policy?

RETURNS AND EXCHANGE ELIGIBILITY 

M.J. Bale happily accept refunds and exchanges* for change of mind purchases if your item(s) meet the following criteria:

• Purchased within the last 30 days with proof of purchase
• Still in its original condition with tags attached
• Unworn and unwashed
• No alterations or personalisation

*We do not offer refunds for change of mind purchases on sale item(s). Sale item(s) are only eligible for exchange or in-store credit.

RETURN EXCLUSIONS

M.J. Bale does not offer refunds for change of mind on the following unless deemed faulty:

• M.J. Bale Gift Cards & Online Gift Vouchers
• Items purchased from our Warehouse/Laneway sale events
• Made-To-Measure, altered or personalised products.

If you still need more help on returning or exchanging your item/s, please feel free to call our customer service team on 02 9137 4934 or email service@mjbale.com during our business hours: