We have 2 options available if you wish to exchange your full priced or sale item:
1. Return your item via in-store
Take your item along with your proof of purchase into a store near you to exchange your item for a different size or product. Please note that not all stores will have your required size or product, so best to reach out via our online chat, email - firstname.lastname@example.org or call the store before heading in.
2. Return your item via post
If you cannot get into store to exchange your item, we suggest repurchasing the correct item you are wanting to exchange for to save on missing out. Once you have process the new order, return the incorrect item via post to the below address:
M.J. Bale Online Returns
Level 2, Suite 2.16, 100 Collins Street
Alexandria NSW 2015
Please include on the return form your new order number, so we know to process a refund for the incorrect size/item.
*If the product you are wanting to exchange for is not available online - please reach out to email@example.com and we will be able to assist!*