Orders & Account

Order Information

• Was my order successful?
• Can I amend my order?
• My order has been delayed
• I cannot locate my order in my M.J. Bale account?
• My tracking shows my parcel has been held up at customs
• There are items missing from my delivery

Account Information

• How do I redeem my M.J. Bale Rewards?
• I cannot log into my M.J. Bale account
• How do I become an M.J. Bale Member?
• Is my Account & Information Secure?
• Can I unsubscribe from promotional emails?
• I received a Receipt for a Purchase that I didn't make.